Key details
Mode of delivery: Classroom-based
Course code: QM11D
Duration: 1 day
Fee: £915.00 + VAT
CPD Hours: 6
Course Overview
This course introduces participants to Six Sigma principles and the DMAIC (Define, Measure, analyse, Improve, Control) methodology, a structured approach to problem-solving and process improvement. Learners will explore statistical tools for identifying root causes of variation and apply data-driven techniques to enhance quality, reduce defects, and improve overall performance in organisational processes.
Agenda
Six Sigma and DMAIC
- Introduction to Six Sigma
- The DMAIC Methodology
- Tools for Data-Driven Quality Improvement
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- Quality Managers, Quality Assurance Leads, and Quality Improvement Professionals
- Six Sigma, Lean, Kaizen, and Continuous Improvement Practitioners
- Operations, Production, and Process Improvement Managers
- Project Managers and Programme Managers leading quality-focused change
- Supply Chain, Procurement, and Supplier Quality Managers
- Customer Experience, Product, and Service Quality Professionals
- HR and Organisational Development Professionals supporting quality-led change
- Data, Performance, and Business Improvement Analysts working with quality metrics
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Understand Six Sigma philosophy and its role in quality improvement.
- Apply the Define, Measure, Analyse, Improve, Control (DMAIC) process.
- Use statistical tools to analyse process variation and identify root causes.
Course dates
Aug 3, 2026
Nov 23, 2026
