Key details
Mode of delivery: Classroom-based
Course code: LCM21F
Duration: 1 day
Fee: £925.00 + VAT
CPD Hours: 6
Course Overview
This session focuses on building strong professional relationships in the workplace. Participants will learn how to use emotional intelligence to influence colleagues effectively, develop high-impact habits and routines to enhance productivity, and apply principles of amiability and collaboration, especially under pressure, to foster a positive and resilient work environment.
Agenda
Establishing Effective Professional Relations
- Emotional intelligence and workplace influence
- High-impact business habits and routines
- Principles of amiability and collaboration under pressure
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- Change, Project, and Programme Managers, and Transformation Project Leads
- Department, Functional, Business Unit, and Operations Managers
- HR, Training, and Learning Managers, and Organisational Development Professionals
- Internal Communications, Stakeholder Engagement, and Engagement Managers
- Business Analysts, Culture Managers, and People Change Professionals
- Public Sector and NGO Managers, and Change Consultants
- Managers responsible for applying strategic change across teams or functions
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Use emotional intelligence to influence and build rapport in the workplace.
- Develop and sustain high-impact habits and routines that boost productivity.
- Understand principles of amiability and collaboration to maintain strong teamwork under pressure.
Course dates
Aug 19, 2026
Dec 9, 2026
