Key details
Mode of delivery: Classroom-based
Course code: LCM23B
Duration: 3 days
Fee: £2,775.00 + VAT
CPD Hours: 18
Course Overview
This three-day course covers organisational culture, change management strategies, and building professional relationships. Participants will learn about culture versus climate, managing perception shifts, and fostering trust and collaboration. The programme also explores approaches to change, assessing impacts, and developing emotional intelligence and teamwork skills to support organisational growth.
Agenda
Day 1 — Organisational Culture and Behaviour
- Culture vs climate in organisational change
- Internal perception shifts and behavioural alignment
- Drivers of trust, collaboration, and accountability
Day 2 — Change Management Strategies
- Shifting business priorities and strategic realignment
- System-wide impact analysis of change initiatives
- Revolutionary vs incremental change approaches
Day 3 — Establishing Effective Professional Relations
- Emotional intelligence and workplace influence
- High-impact business habits and routines
- Principles of amiability and collaboration under pressure
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- Change, Project, and Programme Managers, and Transformation Project Leads
- Department, Functional, Business Unit, and Operations Managers
- HR, Training, and Learning Managers, and Organisational Development Professionals
- Internal Communications, Stakeholder Engagement, and Engagement Managers
- Business Analysts, Culture Managers, and People Change Professionals
- Public Sector and NGO Managers, and Change Consultants
- Managers responsible for applying strategic change across teams or functions
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Distinguish between organisational culture and climate and understand their roles in change processes.
- Facilitate perception shifts and promote behavioural alignment within teams.
- Understand the key drivers that foster trust, collaboration, and accountability in the workplace.
- analyse and respond to shifting business priorities through effective strategic realignment.
- Conduct system-wide impact analysis to assess the scope and effects of change initiatives.
- Evaluate when to implement revolutionary versus incremental change approaches for maximum effectiveness.
- Use emotional intelligence to influence and build rapport in the workplace.
- Develop and sustain high-impact habits and routines that boost productivity.
- Understand principles of amiability and collaboration to maintain strong teamwork under pressure.
