Key details
Mode of delivery: Classroom-based
Course code: PS103BB
Duration: 1 day
Fee: £750.00 + VAT
CPD Hours: 6
Course Overview
By attending this training workshop, you will be able to make a step-change in service performance.
Agenda
- The need for change rather than incremental improvements
- Making the case for investment in change
- Ensuring service continuity and performance during a change programme
Target Audience
This training workshop is suitable for Public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.
Learning Outcomes
Upon completion of this training workshop, you will be able to:
- Understand when significant changes to a service, business or management model may be required.
- Make a business case for investment in change.
- Ensure that service delivery doesn’t suffer during an on-going change programme.
Course dates
10th December
28th January
28th May
23rd September