Key details
Mode of delivery: Online Course
Course code: HR23BO
Duration: 3 days
Fee: £2,204.00 + VAT
CPD Hours: 18
Course Overview
This 3-day course delves into advanced topics in people management and development. Participants will gain valuable insights into talent management, performance management, and change management, as well as explore the future of HR.
Agenda
Day 1 — Advanced Emotional Intelligence
- Emotional Intelligence
- Empathy and Resilience
- Practical EI Applications
Day 2 — Talent Acquisition and Management
- Strategic Talent Acquisition
- Talent Development
- Retention Strategies
Day 3 — Performance Management and Feedback
- Performance Management Systems
- Effective Feedback Techniques
- Performance Reviews
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- HR Managers and Business Partners, and People Operations Managers
- Talent Managers, Performance Management Professionals, and Employee Relations Managers
- Learning and Development Managers, Organisational Development Professionals, and Workforce Planning Managers
- Change, Culture, and Engagement Managers, and Transformation Project Leads
- Line, Department, and Business Unit Managers involved in performance and change
- Public Sector and NGO HR Managers, and Non-Profit HR Leaders
- Coaching Professionals, HR Consultants, and Future Senior HR Leaders
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Explain advanced emotional intelligence concepts and their practical applications.
- Demonstrate the connection between empathy and resilience in leadership.
- Apply emotional intelligence techniques to resolve workplace conflict.
- Develop effective talent acquisition strategies to attract top talent.
- Implement talent development programmes to enhance employee skills and capabilities.
- Design and implement employee retention strategies to minimise turnover.
- Design and implement effective performance management systems.
- Apply effective feedback techniques to improve employee performance.
- Conduct performance reviews that drive employee development.
Course dates
Jul 6, 2026 - Jul 8, 2026
Oct 26, 2026 - Oct 28, 2026
Categories
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