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Key details

Mode of delivery: Classroom-based

Course code: HR23B

Duration: 3 days

Fee: £2,755.00 + VAT

CPD Hours: 18

Course Overview

This 3-day course delves into advanced topics in people management and development. Participants will gain valuable insights into talent management, performance management, and change management, as well as explore the future of HR.

Agenda

Day — 1 Advanced Emotional Intelligence

Emotional Intelligence
Empathy and Resilience
Practical EI Applications

Day — 2 Talent Acquisition and Management

Strategic Talent Acquisition
Talent Development
Retention Strategies

Day — 3 Performance Management and Feedback

Performance Management Systems
Effective Feedback Techniques
Performance Reviews

Course Review

Summary and recap of key learning objectives
Action Planning

Target Audience

This course is suitable for:

HR professionals at all levels
Line managers seeking to enhance their people management skills
Organisational Development Consultants

Learning Outcomes

By the end of this course, you will be able to implement a successful strategy that enables you to:

Explain advanced emotional intelligence concepts and their practical applications.
Demonstrate the connection between empathy and resilience in leadership.
Apply emotional intelligence techniques to resolve workplace conflict.
Develop effective talent acquisition strategies to attract top talent.
Implement talent development programmes to enhance employee skills and capabilities.
Design and implement employee retention strategies to minimise turnover.
Design and implement effective performance management systems.
Apply effective feedback techniques to improve employee performance.
Conduct performance reviews that drive employee development.