Key details
Mode of delivery: Classroom-based
Course code: LCM25A
Duration: 5 days
Fee: £4,625.00 + VAT
CPD Hours: 30
Course Overview
This course is designed for professionals involved in leading or supporting change initiatives across their organisations. Whether you are working in leadership, transformation, HR, or project delivery, this programme equips you with the tools and clarity to navigate complex change with confidence and structure. Participants begin by exploring the fundamentals of change management, including how to define and diagnose the need for change using data and stakeholder insight. They learn to distinguish between surface-level symptoms and deeper systemic issues, ensuring that change efforts are focused, relevant, and aligned with organisational priorities. The course then moves into the practicalities of managing change effectively. Participants work through the full lifecycle of the change process—from design to execution—mapping roles and responsibilities and learning how to turn strategic objectives into operational action. With a strong foundation in place, the focus shifts to personal leadership during change. Participants examine the behaviours and mindset required to act as visible and credible change agents, understand common resistance patterns, and explore how moments of disruption and crisis can become pivotal leadership opportunities. The course concludes with a reflective review and structured action planning session, allowing participants to consolidate their learning and define next steps for applying key insights in their own organisational context. By the end of the programme, participants will have developed the insight, language, and frameworks to lead purposeful, well-managed change that balances strategic clarity with human understanding.
Agenda
Day — 1 Understanding and Diagnosing the Need for Change
- Definition of change management
- Root causes and triggers for change through data and stakeholder insight
- Focus change efforts
Day — 2 Managing the Change Management Process
- Lifecycle of the change process from design to execution
- Roles and responsibilities mapping
- Translate strategy into action
Day — 3 Being an Agent of Change
- Traits and behaviours of effective change leaders
- Change resistance patterns and adaptation cycles
- Crisis as a catalyst for leadership and change
Day — 4 Building Resilience and Agility Against Resistance
- Resistance and conflict management approaches
- Team resilience in times of disruption
- Agility frameworks for decision-making and adaptation
Day — 5 Course Review
- Summary and recap of key learning objectives
- Action Planning
Post-Course
- Three (3) x hour-long Executive Coaching sessions at monthly intervals following Course Completion
Target Audience
- Senior Leaders and Executives
- Change Management Professionals
- HR and organisational Development Managers
- Business Leaders and Department Heads
- Culture and Engagement Specialists
- Leadership Coaches and Mentors
- Strategic Planners and Decision Makers
- Project and programme Managers
- Talent and Workforce Development Teams
- Business Consultants and Advisers involved in transformation initiatives.
- Team Leaders and Managers involved in change projects.
- Employee Experience and Culture Managers
- organisational Psychologists and behaviour Specialists
- HR Business Partners and Internal Consultants
Learning Outcomes
- Understand the definition of change management and its importance.
- Identify root causes and triggers for change using data analysis and stakeholder insights.
- Focus change efforts on areas with the greatest impact and feasibility.
- Understand the lifecycle of change, from designing to implementing and sustaining.
- Map roles and responsibilities to facilitate smooth change processes.
- Translate strategic goals into actionable change initiatives.
- recognise traits and behaviours of effective change leaders.
- Identify patterns of resistance and understand the cycles of organisational adaptation.
- View crisis situations as opportunities to lead and drive change.
- Apply approaches to manage resistance and resolve conflicts during change initiatives.
- Foster team resilience to maintain performance and morale during disruptions.
- Employ agility frameworks to enhance decision-making and rapid adaptation in changing environments.
