Key details
Mode of delivery: Online Course
Course code: MS18BO
Duration: 8 days
Fee: £5,508.00 + VAT
CPD Hours: 60
Course Overview
This programme allows participants to delve deeper into each core skill area. Week one focuses on building a strong managerial foundation, covering professionalism, operational excellence, communication, and problem-solving. Week two transitions to advanced team dynamics, emotional intelligence, and strategic planning, including an introduction to AI integration.
This course will also equip participants with advanced skills in emotional intelligence, motivation, strategic planning, and AI integration.
Agenda
Day 1 – Communication Mastery and Interpersonal Skills
- Communication and Interpersonal Skills Masterclass.
- Active Listening and Empathetic Communication.
- Cross cultural communication.
Day 2 – Leading High-Performing Teams
- Creativity vs. Innovation: Advanced Concepts and Applications.
- Problems to Solutions
- Emotional Intelligence
Day 3 – Team Troubleshooting and Teambuilding
- Troubleshooting Team Issues: Identifying and Resolving Challenges.
- Creating Trust
- Managing team diversity.
Day 4 – Conflict Management and Resolution & Remote Teams
- Conflict Management: Handling Internal and External Conflicts.
- Arbitration and Mediation Skills
- Managing remote teams
Day 5 – Weekly Review
- Summary and recap of key learning objectives
- Action Planning
Day 6 – Inspiring and Motivating Teams
- Motivational Theories: Advanced Applications
- Building Influence and Trust.
- Getting the Team to Succeed: Creating a Culture of Achievement.
Day 7 – Presentation and Facilitation Mastery
- Structuring Content and Presentations: Advanced Techniques.
- Presenting Skills Techniques: Engaging Audiences and Handling Q&A
- Audience Handling Approaches and Storytelling: Advanced Strategies.
Day 8 – Strategic Planning and Outcome Management
- Aligning Objectives with Operational Targets.
- Managing Deliverables and Outcomes: Project Management.
- Troubleshooting performance issues.
Course Review
- Summary and recap of key learning objectives
- Action Planning
Post-Course
- Five (5) x hour-long Executive Coaching sessions at monthly intervals following Course Completion
Target Audience
This course is suitable for:
- Aspiring Managers
- New Managers
- Experienced Managers
- Team Leaders
- Project Managers
- Entrepreneurs and Business Owners
- Individuals in Any Industry
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Enhance communication skills through understanding cues and language.
- Improve active listening.
- Understand and apply cross cultural communication.
- Coordinating Effective Teams: Resource Planning Skills.
- Utilize structured problem-solving in complex situations.
- Understand emotional intelligence.
- Proactively address and resolve team issues.
- Foster trust and collaboration.
- Understand how to manage diverse teams.
- Manage and resolve conflicts through effective mediation and arbitration.
- Understand the dynamics of conflict and apply appropriate strategies.
- Improve remote team management.
- Apply advanced motivational techniques.
- Build strong relationships and influence team members.
- Foster a culture of success and achievement.
- Develop compelling presentations and facilitate effective meetings.
- Master advanced presentation techniques.
- Engage and connect with diverse audiences.
- Apply strategic planning models to achieve organisational goals.
- Effectively manage deliverables and track performance.
- Proactively trouble shoot performance issues.
Course dates
Sep 21, 2026 - Sep 30, 2026
