Key details
Mode of delivery: Classroom-based
Course code: HR31D
Duration: 1 day
Fee: £915.00 + VAT
CPD Hours: 6
Course Overview
This session focuses on essential facilitation skills for L&D professionals. Attendees will learn core facilitation techniques and different styles to effectively manage group discussions. The course also covers understanding personality types and communication dynamics to enhance engagement, as well as strategies for navigating resistance and managing difficult participants to ensure productive and impactful learning sessions.
Agenda
Facilitation Skills for L&D Professionals
- Core facilitation skills and styles
- Understanding personality types and communication dynamics
- Navigating resistance and difficult participants
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- Learning and Development and Training Managers, Senior Trainers, and L&D Specialists
- Talent Development, People Development, and Employee Experience Managers
- HR Managers, Organisational Development and People Capability Professionals
- Instructional Design and Digital Learning Professionals, and Facilitation Leads
- Coaching and Mentoring Programme Managers, and Learning Consultants
- Line, Department, and Business Unit Managers responsible for workforce development
- Public Sector L&D and NGO Training Managers, and Future Senior L&D Leaders
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Develop core facilitation skills and adopt effective facilitation styles.
- Recognise different personality types and understand how to adapt communication accordingly.
- Learn strategies to navigate resistance and manage difficult participants effectively.
Course dates
Aug 3, 2026
Nov 23, 2026
