Key details
Mode of delivery: Classroom-based
Course code: MS11E
Duration: 1 day
Fee: £915.00 + VAT
CPD Hours: 6
Course Overview
This course focuses on the key drivers of high team performance, including innovation, problem-solving, and emotional intelligence. Participants will explore the balance between creativity and innovation, learn structured approaches to turning challenges into solutions, and develop the emotional awareness needed to lead teams with empathy and impact.
Agenda
Leading High-Performing Teams
- Creativity vs. Innovation: Advanced Concepts and Applications.
- Problems to Solutions
- Emotional Intelligence
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- Mid-Level Managers, Experienced Supervisors, and Experienced Team Leaders
- Department, Functional, Business Unit, and People Managers
- Operations, Project, Office, and Performance Managers
- Customer Service, Sales, Technical, and Service Managers
- HR and Learning and Development Managers, and Employee Development Professionals
- Public Sector, NGO, and Non-Profit Managers
- Management Consultants and Professionals preparing for senior management roles
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Coordinating Effective Teams: Resource Planning Skills.
- Utilize structured problem-solving in complex situations.
- Understand emotional intelligence.
Course dates
Sep 22, 2026
