Hilal Conceicao
Hilal Ferreira Sa Da Conceicao is a senior FM professional and a dynamic consultant, specialising in corporate real estate, workplace operations, and the future of work. With over 14 years of experience across a range of organisations—from boutique consultancies to global corporations like Nestlé, Apple, Mace, JLL and Expedia Group—Hilal has developed a diverse and multifaceted expertise in facilities management, workplace strategy, and employee experience. She excels at driving large-scale transformations by creating human-centric workplace experiences.
Hilal’s global experience spans EMEA and APAC, where she has built multidisciplinary award-winning teams, managed complex projects, and integrated cutting-edge strategies to enhance workplace culture, performance, and organisational outcomes. Her ability to align strategy with execution has made her a trusted advisor for companies seeking to optimise productivity, foster collaboration, and nurture inclusive, high-performing cultures. Hilal’s academic background in linguistics, translation, and facilities management, coupled with her certifications in project management (CAPM), Health & Safety (IOSH), and Facilities Management (CIWFM), reflects her commitment to lifelong learning and professional development. She has extensive experience facilitating workshops and training programs that have consistently led to continuous improvement, and currently pursuing her Master of Real Estate (MCR) and MRICS accreditation, she remains dedicated to expanding her expertise and leading change within the workplace sector.
As a thought leader and workplace consultant, Hilal is passionate about navigating complex change by merging digital innovation with actionable roadmaps and creating environments where employees feel valued and empowered. Over the years, she’s partnered with a diverse range of organisations and industries, including technology, hospitality and higher education. She has collaborated with well-known brands such as OKX, Bestseller and University of the Arts London, as well as her partnerships with various leading training and career development providers.
Hilal continues to work with organisations, institutions, and start-ups, helping them shape global strategies, improve employee experiences, and drive sustainable business success through innovative solutions whilst bringing unique expertise in managing end-to-end projects, building brands and connecting communities across Europe, the Middle East and Africa(EMEA).