Key details
Mode of delivery: Classroom-based
Course code: QM101AC
Duration: 1 day
Fee: £745.00 + VAT
CPD Hours: 6
Course Overview
By attending this training workshop, you will identify the extent of the quality management development in your organization and set a target for where you will ultimately want your organization to be.
Agenda
- Level 1 – Uncommitted
- Level 2 – Drifters
- Level 3 – Tool-pushers
- Level 4 – Improvers
- Level 5 – Award-winners
- Level 6 – World-class
Target Audience
This training workshop is suitable for:
- Operations directors
- Heads maintenance and operations management.
- Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.
Learning Outcomes
By attending this training workshop, you will:
- Identify the 6 levels of TQM adoption.
- Evaluate an organization’s TQM level from the model.
- Analyse your organization’s current level.
- Determine your organization’s ideal level.
Course dates
20th November
9th April
30th July
19th November
