Understanding Quality (Online)

Key details

Mode of delivery: Online Course

Course code: QM101AAO

Duration: 1 days

Fee: £596.00 + VAT

CPD Hours: 6

Course Overview

By attending this training workshop you will get a broad overview of the key elements of quality management.

  • Management and quality
  • The price of quality
  • People, processes and systems
  • The Total Quality Management philosophy

This training workshop is suitable for:

  • Operations directors
  • Heads maintenance and operations management.
  • Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.

By attending this training workshop, you will:

  • Explore the relationships between management and quality.
  • Understand the price of quality to an organization.
  • Appreciate the relationships between quality systems, processes and people.
  • Recognize the TQM philosophy.

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