Key details
Mode of delivery: Classroom-based
Course code: MS19A
Duration: 10 days
Fee: £8,285.00 + VAT
CPD Hours: 60
Course Overview
This course provides a concentrated overview of modern management principles, focusing on practical application and immediate impact. Participants will learn to master effective communication, delegation, feedback, and problem-solving techniques. You’ll also gain insights into team dynamics, emotional intelligence, and tools for managers.
Day — 1 The Modern Manager’s Role and Professionalism
- Defining the Modern Manager: Evolving Roles and Responsibilities.
- Codes of Professionalism: Ethics, Integrity, and Accountability.
- Applied Management Theory
Day — 2 Operational Frameworks and Policy Implementation
- Championing Policies and Procedures: Understanding and Enforcement.
- Applied Management Theory: Practical Application in Today’s Workplace.
- Introduction to Risk Management and Compliance.
Day — 3 Delegation and Task Precision
- Effective Delegation Techniques: Empowering Your Team.
- Setting Precision Tasks: Clarity, Expectations, and Accountability.
- Time Management and Prioritization for Managers
Day — 4 Performance Measurement and Guidance
- Key Performance Indicators (KPIs).
- Delivering Clear Guidance and Instruction: Communication Strategies
- Performance tracking and reporting.
Day — 5 Weekly Review
- Summary and recap of key learning objectives
- Action Planning
Day — 6 Communication Mastery and Interpersonal Skills
- Communication and Interpersonal Skills Masterclass.
- Active Listening and Empathetic Communication.
- Cross cultural communication.
Day — 7 Leading High-Performing Teams
- Creativity vs. Innovation: Advanced Concepts and Applications.
- Problems to Solutions
- Emotional Intelligence
Day — 8 Team Troubleshooting and Teambuilding
- Troubleshooting Team Issues: Identifying and Resolving Challenges.
- Creating Trust
- Managing team diversity.
Day — 9 Conflict Management and Resolution & Remote Teams
- Conflict Management: Handling Internal and External Conflicts.
- Arbitration and Mediation Skills
- Managing remote teams
Day — 10 Course Review
- Summary and recap of key learning objectives
- Action Planning
Post-Course
- Six (6) x hour-long Executive Coaching sessions at monthly intervals following Course Completion
- Aspiring Managers
- New Managers
- Experienced Managers
- Team Leaders
- Project Managers
- Entrepreneurs and Business Owners
- Individuals in Any Industry
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Articulate the key responsibilities of a modern manager.
- Apply ethical principles to managerial decision-making.
- Understand foundational management theories.
- Effectively implement and uphold organizational policies
- Apply management theories to real-world scenarios.
- Understand basic management.
- Master delegation to optimize team performance and development.
- Create clear and measurable tasks.
- Improve time management skills.
- Establish and monitor KPIs and SLAs for performance measurement.
- Provide clear and actionable instructions.
- Understand performance tracking.
- Enhance communication skills through understanding cues and language.
- Improve active listening.
- Understand and apply cross cultural communication.
- Coordinating Effective Teams: Resource Planning Skills.
- Utilize structured problem-solving in complex situations.
- Understand emotional intelligence.
- Proactively address and resolve team issues.
- Foster trust and collaboration.
- Understand how to manage diverse teams.
- Manage and resolve conflicts through effective mediation and arbitration.
- Understand the dynamics of conflict and apply appropriate strategies.
- Improve remote team management.
Course dates
Documents
There are no documents for this course.