Key details
Mode of delivery: Online Course
Course code: MS102O
Duration: 5 days
Fee: £2,988.00 + VAT
CPD Hours: 30
Course Overview
The ability to consistently understand and interpret performance metrics into insight is fundamental to fast-moving modern business. Moreover, managing performance diagnostics by undertaking the appropriate range of interventions are critical. By attending this Performance Management training course, you will learn the complete performance management process and tailor it to your organization’s needs.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Agenda
Goal Setting and Personal Effectiveness
- SMART Objectives and Applied SWOT Model
- Self Assessment Audit
- Setting Agreeable Goals
- Achieving Measurable Targets
Conducting a Performance Appraisal
- SMART Objectives and Applied SWOT Model
- Self Assessment Audit
- Setting Agreeable Goals
- Achieving Measurable Targets
Coaching and Mentoring
- The History of Mentoring
- Coaching Skills
- The Coaching Spectrum
- Refining Talent Within the Organization
Performance Improvement Plans
- Personal Development Plans (PDP’s)
- Pathway to Recovery
- Raising Performance Standards
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This training course is suitable for:
- Senior and Mid-level Managers.
- Line Managers
- Operations Managers
- Heads of Departments
- Business Analysts
Learning Outcomes
Upon completion of this course, you will be able to:
- Master the procedural aspect of goals-setting for employees for personal development and organizational goals.
- Design and lead the process for coaching and mentoring within the organization.
- Deliver KPI-led programmes and incentivise stakeholders to reach and surpass organizational goals.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.
