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Key details

Mode of delivery: Classroom-based

Course code: LCM15B

Duration: 5 days

Fee: £4,605.00 + VAT

CPD Hours: 30

Course Overview

This five-day course focuses on developing essential leadership skills in influence, stakeholder engagement, trust-building, negotiation, and conflict management. Participants will learn the fundamentals of behavioural influence, effective communication models, and strategies for gaining commitment. The programme covers techniques for identifying and aligning stakeholders, fostering psychological safety, and building trust within teams. It also explores principles of principled negotiation, approaches for resolving conflicts, and creating win-win solutions under pressure. The course concludes with a review to reinforce key concepts and facilitate practical application.

Agenda

Day — 1 Influence and Persuasion for Leaders

Key Foundations of behavioural influence in organisational settings
Models for persuasive communication and stakeholder engagement
Tools for framing ideas and gaining commitment

Day — 2 Stakeholder Engagement and Alignment

Stakeholder identification and power-interest mapping techniques
Strategies for engaging conflicting or cross-functional interests
Communication planning for consistent stakeholder alignment

Day — 3 Building Trust and Psychological Safety

Core components of psychological safety and their impact on team performance
Leadership behaviours that build or erode trust over time
Techniques for encouraging open dialogue, dissent, and idea-sharing

Day — 4 Negotiation and Conflict Navigation

Principles of principled negotiation and preparation strategies
Techniques for resolving conflict while preserving relationships
Methods for creating win-win outcomes under pressure

Day — 5 Course Review

Summary and recap of key learning objectives
Action Planning

Post-Course

Three (3) x hour-long Executive Coaching sessions at monthly intervals following Course Completion

Target Audience

Senior Executives and C-level Leaders
HR Directors and Organisational Development Managers
Leadership Coaches and Mentors
Change Management Specialists
Managers and Department Heads
Business Unit Leaders
Talent Development and Leadership Development Professionals
Employee Engagement and Culture Managers
Strategic Planners and Decision Makers
HR Business Partners
Team Leaders and Supervisors involved in change initiatives
Organisational Psychologists and Behavioral Experts
Business Advisors

Learning Outcomes

By the end of this course, you will be able to implement a successful strategy that enables you to:

Understand the key foundations of behavioural influence within organisational settings.
Apply models for persuasive communication and stakeholder engagement effectively.
Use tools for framing ideas convincingly and securing stakeholder commitment.
Identify stakeholders and map their power-interest levels using appropriate techniques.
Develop strategies for engaging conflicting or cross-functional interests.
Design communication plans that ensure consistent stakeholder alignment.
Recognise the core components of psychological safety and their impact on team performance.
Identify leadership behaviours that either strengthen or erode trust over time.
Employ techniques to encourage open dialogue, dissent, and the sharing of ideas.
Apply principles of principled negotiation and develop effective preparation strategies.
Use conflict resolution techniques that maintain relationships and foster understanding.
Create win-win outcomes, even under pressure, through effective negotiation and problem-solving methods.