Key details
Mode of delivery: Online Course
Course code: FM11CO
Duration: 1.0 days
Fee: £740.00 + VAT
CPD Hours: 6
Course Overview
This module addresses the people element in the FM model. This course focuses on employee engagement and culture and crafting workplace experiences that reinforce the demand organization’s value proposition.
Learners will demonstrate competency in Occupancy and Human Factors by mastering the knowledge and skills necessary to support organizational and individual occupant performance, provide a quality workplace environment and implement practices that support the demand organization’s performance.
Occupancy and Human Factors in Facilities Management
- Creating a safe, healthy and productive workplace experience
- Developing a Successful Employee Experience
- Workplace Experience and organizational Culture
- Wellbeing in the Workplace
- Employee Experience
Course Review
- Summary and recap of key learning objectives
- Action Planning
- Facilities & Estate Managers
- Office Managers & Workplace Managers
- Specialist Facilities Managers and those at middle or senior management levels responsible for complex functions.
- Corporate Real Estate professional managing in-house or outsourced day-to-day operations.
- Office Managers in facilities or workplace management sectors, or those in related support services/trades, aiming to elevate their skills
- Internal Audit / Governance / Compliance officers
- Health & Safety Practitioners
- Mid-to senior-level workplace experience professionals looking to master the FM competencies.
- Global FM Professionals looking to pass the IFMA CFM certification exam and earn the CFM credential.
- Professionals working in the Built-Environment industry and have job functions overlooking FM related aspects.
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Appreciate the role of narratives in shaping organisations, in particular the frequent mis-alignment of the FM and the human ecology of organisations.
- Identify leadership as a process of adaptation and evolution and critically evaluate the role of idealized influences and visionary challenges in pursuing change and the role of the leader in managing the social context.
- Create processes to continually measure the effectiveness of the workplace experience and to take steps to enhance performance.
- Demonstrate skills to develop strategic plans aligned with organizational goals and objectives.
- Undertake reflective exploration of your own role and the role of Facilities / Workplace Manager in the change process and to understand the consequences of leadership on the dynamics of emergent relationships.
Course dates
4th February
3rd June
7th October
Documents
There are no documents for this course.