Key details
Mode of delivery: Classroom-based
Course code: OM18A
Duration: 8 days
Fee: £6,915.00 + VAT
CPD Hours: 48
Course Overview
This strategic course is designed for professionals looking to develop and implement a high-impact operations strategy that aligns with business objectives. The course covers strategy design, execution, forecasting, and long-term resource planning, ensuring participants gain the skills to drive operational success and adaptability. Participants will learn how to transition from tactical operations to strategic planning, exploring change management, dependency management, and risk resilience in operations strategy. The course also covers demand forecasting, capacity planning, and execution frameworks to help professionals develop long-term, scalable solutions.
This course also equips professionals with the strategies and tools to design and manage agile, resilient, and sustainable supply chains. Participants will explore supply chain optimisation techniques, risk management strategies, and sustainability frameworks to drive operational success.
Agenda
Day 1 — Strategic Foundations of Operations
- Designing and Implementing Operations Strategy
- Managing Change Within Strategic Operations
- Understanding Key Dependencies in Strategic Planning
Day 2 — Designing and Implementing Operations Strategy
- Resources, Risks, and Resilience
- Advanced Risk Management Strategies
- Building a Resilient Operations Framework
Day 3 — Resource optimisation and Risk Resilience in Operations
- Forecasting and Demand Planning
- Quantitative and Qualitative Forecasting Techniques
- Managing Uncertainty and Market Variability
Day 4 — Forecasting and Demand Planning for Business Growth
- Integrating Demand Forecasts with Supply Chain Planning
- Aligning Demand Planning with Business Goals
- Using Data Analytics to Improve Forecast Accuracy
Day 5 — Weekly Review
- Summary and recap of key learning objectives
- Action Planning
Day 6 — Strategic Execution and Stakeholder Alignment in Operations
- Execution and Stakeholder Management
- Leading Change in Operations Strategy Implementation
- Ensuring Buy-in from Key Stakeholders
Day 7 — Sustainable and Agile Supply Chain Management
- Supply Chain and Sustainability
- Implementing Sustainable and Resilient Operations
- Using Technology to Enhance Supply Chain Performance
Day 8 — Digital Transformation and Technology in Operations
- Digital Transformation and Analytics
- Using Data Analytics to Drive Strategic Decision-Making
- Case Study: Digital Operations Strategy
Course Review
- Summary and recap of key learning objectives
- Action Planning
Post-Course
- Five (5) x hour-long Executive Coaching sessions at monthly intervals following Course Completion
Target Audience
This course is suitable for:
- Contract Administrators, Coordinators, Junior Contract Management Professionals, and Professionals new to contract management
- Procurement and Purchasing Officers, Buyers, Commercial Support Staff, and Vendor Management Professionals
- Contract and Commercial Managers managing active contracts
- Project Coordinators and Managers, Engineers, and Technical Professionals managing contracts
- Construction, Energy, Manufacturing, Service Delivery, Consultancy, and Facilities Professionals involved in contracts
- Finance, Payment, Invoicing, and Cost Control Professionals supporting contract financials, claims, and performance
- Legal Support, Legal, Compliance, and Risk Management Professionals involved in contract review or interpretation
- Supplier, Vendor, Contractor Management, Claims, Variations, Delay, and Performance Management Professionals
- Operations and Service Delivery Managers responsible for contractor performance, and Professionals preparing for senior contract management responsibilities
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Define and assess key deliverables in operations strategy.
- Develop change management approaches for strategic implementation.
- Identify and manage dependencies that influence operational strategies.
- optimise internal resources for operational success and efficiency.
- Apply advanced risk management principles to mitigate operational threats.
- Develop strategies to build resilience in operations management.
- Understand the importance of demand forecasting in operations strategy.
- Apply quantitative and qualitative forecasting techniques.
- Learn how to manage uncertainty and market variability in demand planning.
- Integrate demand forecasts with supply chain and resource planning.
- Align demand planning with broader business objectives for strategic growth.
- Apply data analytics techniques to enhance the accuracy of demand forecasts, enabling more informed decision-making and improved alignment between supply and market demand.
- Learn how to bridge the gap between strategy and execution.
- Develop leadership skills to drive strategic change in operations.
- Apply stakeholder engagement techniques for successful strategy execution.
- Design and manage an agile supply chain for operational success.
- Implement sustainable and resilient operations frameworks.
- utilise technology to enhance supply chain performance.
- Explore how automation and AI contribute to operational excellence.
- Apply data analytics to drive strategic decision-making.
- Learn from case studies on digital transformation in operations.
Course dates
Nov 2, 2026 - Nov 11, 2026
