Key details
Mode of delivery: Classroom-based
Course code: OM13A
Duration: 3 days
Fee: £2,765.00 + VAT
CPD Hours: 18
Course Overview
This three-day course provides professionals with a structured approach to designing, implementing, and executing an effective operations strategy. Participants will gain insights into how strategic planning, change management, and resource optimisation contribute to long-term operational success.
Agenda
Day 1 — Strategic Foundations of Operations
- Designing and Implementing Operations Strategy
- Managing Change Within Strategic Operations
- Understanding Key Dependencies in Strategic Planning
Day 2 — Designing and Implementing Operations Strategy
- Resources, Risks, and Resilience
- Advanced Risk Management Strategies
- Building a Resilient Operations Framework
Day 3 — Resource optimisation and Risk Resilience in Operations
- Forecasting and Demand Planning
- Quantitative and Qualitative Forecasting Techniques
- Managing Uncertainty and Market Variability
Course Review
- Summary and recap of key learning objectives
- Action Planning
Target Audience
This course is suitable for:
- Operations Managers, Supervisors, and Team Leaders
- Production Managers, Manufacturing Supervisors, and Industrial Operations Professionals
- Supply Chain, Logistics, and Procurement Coordinators
- Project Managers, Functional Leads, and Department Coordinators involved in operations
- Process Improvement Officers, Quality Assurance Professionals, and Continuous Improvement Practitioners
- Risk, Compliance, and Business Continuity Officers supporting operational resilience
- Data Analysts and Business Intelligence Professionals supporting operations planning
- Entrepreneurs, Small Business Owners, and Public Sector or NGO Operations Professionals
Learning Outcomes
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Define and assess key deliverables in operations strategy.
- Develop change management approaches for strategic implementation.
- Identify and manage dependencies that influence operational strategies.
- optimise internal resources for operational success and efficiency.
- Apply advanced risk management principles to mitigate operational threats.
- Develop strategies to build resilience in operations management.
- Understand the importance of demand forecasting in operations strategy.
- Apply quantitative and qualitative forecasting techniques.
- Learn how to manage uncertainty and market variability in demand planning.
Course dates
Jul 13, 2026 - Jul 15, 2026
Nov 2, 2026 - Nov 4, 2026
