Key details
Mode of delivery: Online Course
Course code: FM15BO
Duration: 5 days
Fee: £3,668.00 + VAT
CPD Hours: 30
Course Overview
This comprehensive course equips learners with the knowledge and technical skills needed to excel in modern workplace and facilities management. Focusing on the strategic integration of people, place, and process in built environments, this programme develops professionals who can create safe, productive, and financially sustainable workplace environments and achieve operational excellence in your organization. This course provides a balanced approach to the technical, managerial, and strategic aspects of facilities management, preparing professionals to create value through effective workplace environments.
Agenda
Day — 1 Budgeting and Finance in Facilities Management
- The Importance of Being Finance and Business-Aware
- Budget Management Fundamentals
- analysing and Interpreting Financial Documents
Day — 2 Property and Asset Management in FM
- Real Estate and Property Management Fundamentals
- Develop and Implement a Real Estate Master Plan
- Corporate Real Estate and Lease Administration
Day — 3 Facility Information and Technology Management
- Strategic Alignment of Facility Technology
- Emerging and Evolving Facility Technology
- Facility Technology and Communication in the Workplace
Day — 4 Performance Management and Quality
- Fundamentals in Quality Facility Management
- Quality Measures for the Facility organization
- Compliance and Governance in FM
Day — 5 Course Review
- Summary and recap of key learning objectives
- Action Planning
Post-Course
- Three (3) x hour-long Executive Coaching sessions at monthly intervals following Course Completion
Target Audience
- Facilities & Estate Managers
- Office Managers & Workplace Managers
- Specialist Facilities Managers and those at middle or senior management levels responsible for complex functions.
- Corporate Real Estate professional managing in-house or outsourced day-to-day operations.
- Office Managers in facilities or workplace management sectors, or those in related support services/trades, aiming to elevate their skills
- Internal Audit / Governance / Compliance officers
- Health & Safety Practitioners
- Mid-to senior-level workplace experience professionals looking to master the FM competencies.
- Global FM Professionals looking to pass the IFMA CFM certification exam and earn the CFM credential.
- Professionals working in the Built-Environment industry and have job functions overlooking FM related aspects.
Learning Outcomes
- Support financial policies and review capital, revenue and project budgets in a Facilities Management context.
- Implement the principles of long-term budget planning and forecasting for the workplace and Facilities Management.
- Use IT software for data collection, analysis and presentation of data.
- Explore trending PMS, CAFM and CMMS tools to manage facilities operations efficiently.
- Assess property value and make recommendations for acquisition or disposal.
- Evaluate lease administration processes and manage tenant and landlord relationships effectively.
- Integrate advanced facility technologies — including Building Information Modeling, imaging systems, geospatial mapping, automated data capture, communication infrastructure, and ICT management frameworks.
- Develop your management skills in the context of digital innovation and transformation projects.
- Assess tech needs and predict impact of new tech, as well as understand decision-making surrounding tech upkeep and replacement.
- Identify and apply industry quality standards to facilities management processes.
- Implement continuous improvement methodologies (e.g., Lean, Agile, Six Sigma) to enhance service quality.
- Apply problem-solving techniques and design thinking principles to analyse case studies to develop and monitor performance metrics to ensure quality standards are met.