Facilities Management Operational Excellence (3-days) online course

Key details

Mode of delivery: Online Course

Course code: FM13BO

Duration: 3 days

Fee: £2,196.00 + VAT

CPD Hours: 18

Course Overview

The learners will be introduced to the models and tools to develop qualitative and quantitative analysis skills which will be required to apply their technical skills and knowledge to use and be able to make informed decisions about future developments in their workplace. Learning will be contextualised and will draw on technological advances and emerging technologies that are making real-life impact in facilities operations such as the Internet of things, automated FM software, asset management and sustainable technologies.

Agenda

Day — 1 Budgeting and Finance in Facilities Management

  • The Importance of Being Finance and Business-Aware
  • Budget Management Fundamentals
  • analysing and Interpreting Financial Documents

Day — 2 Property and Asset Management in FM

  • Real Estate and Property Management Fundamentals
  • Develop and Implement a Real Estate Master Plan
  • Corporate Real Estate and Lease Administration

Day — 3 Facility Information and Technology Management

  • Strategic Alignment of Facility Technology
  • Emerging and Evolving Facility Technology
  • Facility Technology and Communication in the Workplace

Course Review

  • Summary and recap of key learning objectives
  • Action Planning

Target Audience

  • Facilities & Estate Managers
  • Office Managers & Workplace Managers
  • Specialist Facilities Managers and those at middle or senior management levels responsible for complex functions.
  • Corporate Real Estate professional managing in-house or outsourced day-to-day operations.
  • Office Managers in facilities or workplace management sectors, or those in related support services/trades, aiming to elevate their skills
  • Internal Audit / Governance / Compliance officers
  • Health & Safety Practitioners
  • Mid-to senior-level workplace experience professionals looking to master the FM competencies.
  • Global FM Professionals looking to pass the IFMA CFM certification exam and earn the CFM credential.
  • Professionals working in the Built-Environment industry and have job functions overlooking FM related aspects.

Learning Outcomes

By the end of this course, you will be able to implement a successful strategy that enables you to:
  • Support financial policies and review capital, revenue and project budgets in a Facilities Management context.
  • Implement the principles of long-term budget planning and forecasting for the workplace and Facilities Management.
  • Use IT software for data collection, analysis and presentation of data.
  • Explore trending PMS, CAFM and CMMS tools to manage facilities operations efficiently.
  • Assess property value and make recommendations for acquisition or disposal.
  • Evaluate lease administration processes and manage tenant and landlord relationships effectively.
  • Integrate advanced facility technologies—including Building Information Modeling, imaging systems, geospatial mapping, automated data capture, communication infrastructure, and ICT management frameworks.
  • Develop your management skills in the context of digital innovation and transformation projects.
  • Assess tech needs and predict impact of new tech, as well as understand decision-making surrounding tech upkeep and replacement.

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