Importance of Training & Development in the Public Sector

Over the years, organisational development and employee success have been remarkably high. The increasing use of technology in business processes and public sectors have made it necessary for an extra pair of hands. This growing presence of technology at the workplace and the changing perception of an employee’s role makes it essential for public sector training. Practical training makes new employees flow in with the company efficiently. Also, this training has become a crucial part due to modernisation of equipment. The increasing need for training is felt by all organisation, irrespective of its size; therefore, the growing importance of training and development.

Training and development are processes that carry equal importance for the public and private sectors. Both areas have the same goal – efficiency. With the help of training and development, the public sector can use HR practices to help employees become more adept at performing in their respective jobs.

The value of training cannot be overemphasised, and training is needed at every level because of the following reasons:

• Training brings an improvement in an employee’s skill, which in turn increases the quality and quantity of output
• Effective training will result in completing the primary objectives, which will reflect in increased returns to employees.

Enrolling your employees for public sector courses will only enhance their capabilities to perform at their workplace. Here are the benefits of the training and development of your public sector employees:

1) Building capabilities:

One way to view the training and development of employees is through the development of human talents in countries shifting from state-owned to privatised economies. This shift demands that individuals can use their free-will, such as owning a business. Public sector training enables employees to oversee the development of private companies in these countries. Government workers partner up with private business owners and offer limited regulation so that a free market economy can develop.

2) Succession

Training and development also prepare people to take over public sector jobs when people leave on their own or through retirement. Each public agency has to make leaders assume control when leadership is lacking. If an agency often recruits for leadership positions outside the organisation, the organisational culture will change under new leadership.

3) Innovation

Training & development activities also help a public organisation to develop innovative solutions to in-house dilemmas. In other words, employees & managers in an agency need to be flexible in planning how to manage work tasks. These employees can work in teams to determine unique solutions to problems without having to follow the same model as another government agency. The public sector training enables the employees to renew their thought-process and come up with novel solutions to problems.

4) Knowledge Base

When training and development routines are standardised throughout the organisation, it becomes a part of its knowledge base. Whenever a new employee joins an agency, he/she will need a training and development plan. This plan will include what standardised and specialised courses he/she must take to become fully prepared for his position. A hiring manager or HR specialist will document changes in a training and development plan that helps an individual adapt better to a job.

Conclusion:

The training and development practices adopted by a public sector will help in defining the policies better. Training helps in enhancing the performance of the organisation, and bring about measurable changes in knowledge skills, attitude and social behaviour of employees.

Organisational training is transforming.

Employee development = Employee Knowledge + Employee Performance + Employee Skill.

The training methods will define the organisation’s performance. Development of an employee’s skills lies solely in the hands of the employer. This development will, in turn, result in progress for the company.

If you would like assistance in public sector training, feel free to contact us. Or visit our website for more information on our courses.