Key details
Mode of delivery: Classroom-based
Course code: MS13B
Duration: 3 days
Fee: £2,745.00 + VAT
CPD Hours: 18
Course Overview
This course will equip participants with advanced skills in creative problem-solving, team formation, conflict resolution, and emotional intelligence, enabling them to lead high-performing teams effectively.
Day — 1 Communication Mastery and Interpersonal Skills
- Communication and Interpersonal Skills Masterclass.
- Active Listening and Empathetic Communication.
- Cross cultural communication.
Day — 2 Leading High-Performing Teams
- Creativity vs. Innovation: Advanced Concepts and Applications.
- Problems to Solutions
- Emotional Intelligence
Day — 3 Team Troubleshooting and Teambuilding
- Troubleshooting Team Issues: Identifying and Resolving Challenges.
- Creating Trust
- Managing team diversity.
Course Review
- Summary and recap of key learning objectives
- Action Planning
- Aspiring Managers
- New Managers
- Experienced Managers
- Team Leaders
- Project Managers
- Entrepreneurs and Business Owners
- Individuals in Any Industry
By the end of this course, you will be able to implement a successful strategy that enables you to:
- Enhance communication skills through understanding cues and language.
- Improve active listening.
- Understand and apply cross cultural communication.
- Coordinating Effective Teams: Resource Planning Skills.
- Utilize structured problem-solving in complex situations.
- Understand emotional intelligence.
- Proactively address and resolve team issues.
- Foster trust and collaboration.
- Understand how to manage diverse teams.
Course dates
19th January - 21st January
18th May - 20th May
21st September - 23rd September
Documents
There are no documents for this course.