Course Overview
Effective quality management programmes in organizations start with its leadership. This training workshop explains the importance of the leaders role in quality management and will help to develop the skills needed to deliver an effective quality management programme.
Agenda
- Leadership The of foundation of TQM
- Quality Leadership roles and responsibilities
- Quality Management vs quality Leadership
- Operational Leadership vs strategic Leadership
Target Audience
This training workshop is suitable for:
- Operations directors
- Heads maintenance and operations management.
- Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.
Learning Outcomes
By attending this training workshop, you will:
- Understand the role leaderships plays in quality management.
- Differentiate between quality leadership and quality management.
- Appreciate the elements of strategic leadership and operational leadership.
Course Dates
Spaces limited to NINE (9) delegates per course. Book Now to avoid missing out!
Similar Courses
Quality Management Essentials
Duration: 5 days
Understanding Quality
Duration: 1 day
The Six-level Model of TQM Adoption
Duration: 1 day
Quality Management Essentials Workshop
Duration: 3 days
Quality Management Leadership
Duration: 1 day
