Learning & Development Excellence

This course is designed to give you the tools and skills required to gather data conduct the analysis needed to determine your organization’s skill gap.

By attending this course, you will have the ability develop and deliver training in your area of expertise. The workshop gives you the essentials of good course design and delivery.

It is a standard practice to measure outcomes of activities in organizations. This course teaches you the skills for effectively assessing efficacy of training in your organization.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

L&D Needs Analysis

• Defining Learning & Development needs
• Identifying learning needs
• Capturing, analysing and reporting learning needs
• Setting L&D priorities

Training Programme Selection, Design and Delivery

• Setting aims, objectives and learning outcomes
• Establishing the learning content
• Training and learning methods
• Training resources

Assessing Training Efficacy

• Training assessment – The Kirkpatrick Model
• Assessment planning
• Assessment methods
• ROI for L&D
• Providing feedback

Facilitation Skills Development

• Facilitation fundamentals
• Personality types & communications
• Common facilitation techniques
• Dealing with difficult participants

Course Review

• Summary and recap of key learning objectives
• Action Planning

This course is suitable for

• HR directors
• Heads of HR functions
• HR business partners
• Senior HR executives, managers, advisors and officers who wish to contribute to the development and implementation of HR strategy.
• Chief officers, Chairpersons, Board members, Company directors, Heads of Departments, and all those at the highest levels of an organization interested in developing an in-depth knowledge of strategic HRM.

Upon completion of this course, you will be able to:

• Develop your analytical skills to produce L&D assessments.
• Understand the essential skills required to design and deliver excellent training programmes.
• Appreciate the elements and importance of assessing L&D outcomes.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.