Course Overview
By attending this training workshop, you will be able to make a step-change in service performance.
Agenda
- The need for change rather than incremental improvements
- Making the case for investment in change
- Ensuring service continuity and performance during a change programme
Target Audience
This training workshop is suitable for Public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.
Learning Outcomes
Upon completion of this training workshop, you will be able to:
- Understand when significant changes to a service, business or management model may be required.
- Make a business case for investment in change.
- Ensure that service delivery doesn’t suffer during an on-going change programme.
Course Dates
Spaces limited to NINE (9) delegates per course. Book Now to avoid missing out!
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