Crisis and Issue Management (Online)

This engaging and comprehensive training workshop will equip you to handle crises that face organizations. By taking an interactive approach using live examples of varied crisis situations, we will investigate how to measure, contain and minimize the damage of a crisis. By taking action to stop the issues escalating, this training workshop will help you safeguard your organizations reputation.

• The Signs of Crisis
• Managing the Crisis
• Issue Management and Prioritizing
• Resolving Conflicts

This training workshop is suitable for:

• C-Suite Executives, Marketing and PR Communications Directors.
• Media or Marketing Managers and PR Managers.
• Corporate Communications Team, CSR Consultants.

Upon completion of this training workshop, you will be able to:

• Investigate the threat level of the crisis.
• Sequence the appropriate messaging at different points of the crisis.
• Prioritize the attention given to themes within the crisis.
• Present the best course of action to deal with and/or benefit from the crisis.