Strategic Development for Executive Personal Assistants (Online)

To successfully operate among C-Suite Executives an understanding of strategy is essential. This course is designed to give PAs and executive secretaries that edge to communicate confidently among the C-Level. It will also build the leadership abilities needed by PAs and senior secretaries who handle executive communications, meetings and lead a team.

This course will help you to master your own emotions in all situations and create balance between head and heart when making decisions and dealing with people.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Introduction to Strategic Thinking

• What is Strategic Thinking?
• The importance of strategy to an organization
• Linking Strategic planning and decision-making
• Different types and characteristics of strategy

Introduction to Leadership

• Leadership vs management
• Classic leadership styles and leadership strategies
• Authentic leadership
• Values and ethical leadership

Introduction to Emotional Intelligence

• What is Emotional Intelligence (EI)?
• The nature of intelligence
• Approach to EI
• EI’s “dark side”

Improve your Performance through Self Awareness

• The importance of self awareness
• Self awareness and performance
• Personality types – who am I?

Course Review

• Summary and recap of key learning objectives
• Action Planning

This course is suitable for:

• Executive secretaries
• Senior secretaries
• Executive assistants
• Personal assistants
• Senior administrators
• Administrators, secretaries and assistants looking to take their career to the next level.

Upon completion of this course, you will be able to:

• Understand to importance of strategic thinking in executive decision-making.
• Develop your innate leadership potential and skills.
• Appreciate the role of emotional intelligence in managing people more effectively.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.